Shipping & Returns

Shipping Policy

-Shipping is available worldwide

-Shipping times vary between products, so if you have a question about a specific item, take a look at the description on the items page where I've listed shipping/production time information for each item. 

-Note on shipping calculation.  This is especially important for international buyers!  The shipping you will see at check out is an estimate made by the shipping program.  Once your order is packaged up I will get the actual shipping rate.  Any additional shipping costs or credits will be billed or refunded once the package size, weight, and shipping location are confirmed.  You will be notified of any increase in shipping cost before the item ships :)  Due to Covid-19, shipping rates and availability are constantly changing, if a shipping fee turns out to be significantly higher then the estimate given to you at check out, you will be free to cancel your order and receive a full refund. 

-International Shipping.  International buyers are responsible for all duties and taxes that may be imposed by their country.  Due to the changing regulations due to Brexit, UK buyers may be subject to additional fees to cover VAC taxes.  Any orders that are rejected by international buys upon delivery will not be refunded.

-Incorrect Shipping Information.  Buyers are responsible for providing accurate shipping information.  No refunds are available for orders lost, mis-delivered, or returned by the carrier due to the buyer providing incorrect shipping information. 

 

Shipping times:

For original paintings:

-I carefully wrap and ship all originals directly from the studio.  Assuming the original piece you purchased is fully dry and ready to be packaged, it will go out in the mail to you with in 7 business days of your purchase. 

 

For prints:

-All prints are made to order and will ship to you directly from the print house.  Most orders are ready to ship in 7-10 business days depending on the size and location of the order.  Please note that due to Covid 19 production times may be longer.

For products:

-All products are made to order and will ship to you directly from the manufacturer.  Most orders are ready to ship in 3-7 business days depending on the size and location of the order.  Please note that due to Covid 19 production times may be longer. 

 

 

Return Policy

For original paintings:

-All original artwork sales are final, except in special circumstances.  Online, I do my best to represent photo and painting colors accurately, however every screen is different.  If this is a concern for you, I recommend viewing the item, print or painting on several different screens before making a final decision. 

For prints:

-Prints have a 30 day return policy for items that arrive with damage, a print error, or if the wrong item was sent to you by mistake. 

For products:

-Products that are made to order have a 30 day return policy that covers items that arrive damaged, with a manufacturer error, or if the wrong item was shipped to you by mistake. 

For digital downloads:

-All digital download sales are final and will be available to you right after you check out.